E-Commerce

The Client:

The Client is an e-commerce company developing online shopping the applications for its customers across the globe.

Product and Challenge:

Our client had a shopping cart the application developed that were live with few of its customers. The customer intended to run Rewards and Loyalty programs using the system and the client observed a couple of outages due to performance issues during peaks. The customers were also complaining about the slowness of the site with an increase in users and also lost transactions. In order to minimize these issues in the production site, the client was interested in knowing about the number of simultaneous end users that can be handled by the application for a given infrastructure

Solution Offered:

The Client has chosen Ta3s for evaluating the capacity of the application for its experience in effective performance engineering and reputation in executing performance-testing projects.

Our dedicated performance test engineers and architecture team identified the core business scenarios of the application and developed plans and scripts for the performance test and capacity benchmarking.

Architecture team identified configuration issues in Webserver, Database and system configuration, which was impacting the performance. They also pointed to issues related to the application itself, which was not optimized.

The report and suggestions was presented to network and development team, which helped them quickly fix the issues before performance tests.

After the first performance test run our team was able to identify the performance bottlenecks in the application by analysing the results collected. The suggestions shared made the developers job easy in fixing the issues and we revalidated it with repeated runs. Prioritizing the issues helped customer make steady improvement in the performance of the application.

Ta3s also presented them the best practices which helped customer move from their own datacenter to Amazon. We helped them configure elastic load balanced infrastructure to ensure smooth running of the application during spikes and holiday season.

Outcome:

The engagement by Ta3s has ensured smooth functioning of the application during various load conditions and ensured increased revenue. They have been able to add customers for their application without worries and thus resulting in good reputation in the competative market.